Memorial Service Life Insurance Company    Lincoln Memorial Life Insurance Company    National Prearranged Services (NPS) Inc.

Skip Navigation Links
Lincoln Memorial Life Insurance Company (“Lincoln”), Memorial Service Life Insurance Company (“Memorial”) and National Prearranged Services, Inc. (NPS) were placed into Liquidation effective September 22, 2008 under an Order Appointing Liquidator, Order Approving Liquidation Plan and Permanent Injunction issued by the Texas Receivership Court . The Liquidation Plan was effective October 23, 2008.

The offices of the Special Deputy Receiver (SDR) for Lincoln Memorial Life Insurance Company, Memorial Service Life Insurance Company and National Prearranged Services Inc. remain open at this time.




NOTICE REGARDING TRANSITION OF LINCOLN MEMORIAL LIFE POLICIES AND COVERED OBLIGATIONS UNDER THE LIQUIDATION PLAN AND RELATED PRENEED CONTRACTS

Effective September 1, 2023, the insurance guaranty associations assumed all of the remaining Lincoln Memorial policies covered under the Liquidation Plan. Before submitting a claim or making an inquiry to the SDR, please use the "Search Tool" immediately below to determine which association is handling claims or inquiries on a particular life insurance policy or preneed contract.

After September 1st, the SDR will not be able to assist you on any claims or inquiries regarding a policy or related preneed contract that has been assumed by another carrier or is being handled by a guaranty association. Contact information for each of the state guaranty associations is found at the Links Tab.

At this time, the SDR continues to administer:
  • Certain other policies and contracts.

NOTICE ON ACTIVE ORPHAN PRENEED CONTRACTS

The SDR has or is in the process of issuing letters to all consumers that have active orphan preneed contracts and their contracting funeral homes. The SDR will no longer process death claims on orphan contracts after December 1, 2023. For more information, see Tab FAQs - ACTIVE ORPHAN PRENEED CONTRACTS.





The SDR’s most recent status conference report is posted at the “Notices” tab..




CONTACT INFORMATION


Claims Department:
  P.O. Box 160050  
Austin, TX 78716
claims@lincolnmemoriallife.com


Telephone:

Toll Free at (800) 334-3851 or (512) 328-0075
Please note that call volume is high at this time. We appreciate your patience.
Please know that our staff is working diligently to assist you with your questions.

Fax:

(512) 328-0072 (512) 329-7167
(512) 329-7165  

GENERAL CORRESPONDENCE

   
Lincoln Memorial / NPS  
P.O. Box 160050
Austin, TX 78716
info@lincolnmemoriallife.com




Lincoln Memorial Death Claims

SEARCH TOOL: CLICK HERE TO SEE IF YOUR LINCOLN POLICY OR CONTRACT WAS ASSUMED OR TRANSFERRED.
    
 
Effective 02/01/2023, the California Life & Health Insurance Guarantee Association assumed the covered obligations for California & Nevada policyholders of Lincoln Memorial Life Insurance Company . Contact California Life & Health Insurance Guarantee Association for information and the appropriate forms for claims on the assumed policies.

California Life & Health Insurance Guarantee Association

  2999 Douglas Boulevard, Suite 180  
Roseville, CA 95661
  Phone: (916) 631-1581
  Main Fax: (916) 258-6483
claims@califega.org  




Effective 1/1/2024 the remaining of the Lincoln Memorial covered obligations previously assumed by Texas Service Life has been assumed by Landmark Admin.  Contact Landmark Admin for information and the appropriate forms for claims on the assumed policies.


Landmark Admin

  PO Box 224  
Brownwood, TX 76804
  Phone: (800) 972-6615
  Main Fax: (866) 505-9377
LMLclaims@insadmin.com  




Memorial Service Life Death Claims


Memorial Service Life Insurance Co. covered obligations were assumed by Investors Heritage Life Insurance Co. on July 1, 2011. All claims must be submitted to Investors Heritage Life Insurance Company by fax at (502) 875-7084. For telephone inquiries, please call (800) 422-2011.