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The offices of the Special Deputy Receiver (SDR) for Lincoln Memorial Life Insurance Company, Memorial Service Life Insurance Company and National Prearranged Services Inc. remain open at this time.
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Effective August 1, 2024, Humana will process all claims under the CompBenefits/New Life Insurance Company policies with NPS preneed contracts. Before submitting a claim or making an inquiry to the SDR, please use the "Search Tool" immediately below to confirm that the claim on the preneed contract in question will be processed by Humana. Contact Humana for information and the appropriate forms for claims on the policies at 800-544-7001, Ext. 1663101 or LMLClaimRequests@humana.com.
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NOTICE REGARDING AMERICAN MEMORIAL LIFE INSURANCE COMPANY POLICIES
Effective April 1, 2024, the Missouri Insurance Guaranty Association (MOIGA) will process all claims under the American Memorial Life Insurance Company (AMLIC) policies with NPS preneed contracts. Before submitting a claim or making an inquiry to the SDR, please use the "Search Tool" immediately below to confirm that the claim on the preneed contract in question will be processed by MOIGA. Contact MOIGA for information and the appropriate forms for claims on the policies at 573-634-8455 or miga@moiga.org.
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NOTICE REGARDING TRANSITION OF LINCOLN MEMORIAL LIFE POLICIES AND COVERED OBLIGATIONS UNDER THE LIQUIDATION PLAN AND RELATED PRENEED CONTRACTS
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Effective September 1, 2023, the insurance guaranty associations assumed all of the remaining Lincoln Memorial policies covered under the Liquidation Plan. Before submitting a claim or making an inquiry to the SDR, please use the "Search Tool" immediately below to determine which association is handling claims or inquiries on a particular life insurance policy or preneed contract.
After September 1st, the SDR will not be able to assist you on any claims or inquiries regarding a policy or related preneed contract that has been assumed by another carrier or is being handled by a guaranty association. Contact information for each of the state guaranty associations is found at the Links Tab.
At this time, the SDR continues to administer:
- Certain other policies and contracts.
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The SDR has or is in the process of issuing letters to all consumers that have active orphan preneed contracts and their contracting funeral homes. The SDR will no longer process death claims on orphan contracts after December 1, 2023. For more information, see Tab FAQs - ACTIVE ORPHAN PRENEED CONTRACTS.
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