Memorial Service Life Insurance Company    Lincoln Memorial Life Insurance Company    National Prearranged Services (NPS) Inc.

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Lincoln Memorial Life Insurance Company (“Lincoln”), Memorial Service Life Insurance Company (“Memorial”) and National Prearranged Services, Inc. (NPS) were placed into Liquidation effective September 22, 2008 under an Order Appointing Liquidator, Order Approving Liquidation Plan and Permanent Injunction issued by the Texas Receivership Court . The Liquidation Plan was effective October 23, 2008.

Final Judgment of $289 Million Entered Against PNC Bank, Successor to Trustee for PreNeed Funeral Contract Trusts

The Special Deputy Receiver (SDR), the National Organization of Life and Health Insurance Guaranty Associations (NOLHGA) on behalf of 28 state guaranty associations, and the state guaranty associations of Missouri, Texas, Illinois, Arkansas, Kansas, Oklahoma, and Kentucky were awarded a final judgment consisting of actual and punitive damages in favor of the Plaintiffs against PNC Bank for $289,437,000.17, plus $499,723.20 in costs of court. PNC's Motion to stay execution on the judgment was granted by the Court. The judgment is now on appeal to the United States Eighth Circuit Court of Appeals.

A federal court jury had awarded Plaintiffs $391 million, including $35.5 million in punitive damages, against PNC Bank following a five-week jury trial in March 2015. The trial court made certain post-trial rulings resulting in the final judgment.

The SDR, NOLHGA and the state guaranty associations joined forces to pursue breach of fiduciary duty and negligence claims against PNC, which was the successor to Allegiant Bank and Trust Company, a St. Louis-based bank that had served as a trustee for multiple NPS preneed funeral trusts.

Until such time as the award is collected, the SDR cannot estimate the amount that the estates will ultimately distribute to creditors. All amounts recovered will be distributed pursuant to the agreement between the plaintiffs and applicable statutes.

There will be no change to the coverage provided by the guaranty associations under the Liquidation Plan.



Toll Free at (800) 334-3851 or (512) 328-0075
Please note that call volume is high at this time. We appreciate your patience.
Please know that our staff is working diligently to assist you with your questions.


(512) 328-0072 (512) 329-7167
(512) 329-7174 (512) 329-7165  


Lincoln Memorial Death Claims

Claims Department
P.O. Box 160050
Austin, TX 78716

Memorial Service Life Death Claims

Memorial Service Life Insurance Co. covered obligations were assumed by Investors Heritage Life Insurance Co. on July 1, 2011. All claims must be submitted to Investors Heritage Life Insurance Company by fax at (502) 875-7084. For telephone inquiries, please call (800) 422-2011.


Lincoln Memorial Life Insurance Company
P.O. Box 660548
Dallas, TX 75266-0548

National Prearranged Services, Inc.
P.O. Box 660767
Dallas, TX 75266-0767

All Memorial Service Life payments must go to Investors Heritage Life Insurance Company:

Investors Heritage Life Insurance Company  
P.O. Box 717
Frankfort, KY 40602
  Phone: (800) 422-2011  
  Fax: (502) 875-7084  


Lincoln Memorial / NPS
P.O. Box 160050
Austin, TX 78716

Missouri Insurance Guaranty Association
Telephone: (800) 769-6320 or visit their website