Memorial Service Life Insurance Company    Lincoln Memorial Life Insurance Company    National Prearranged Services (NPS) Inc.

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Lincoln Memorial Life Insurance Company (“Lincoln”), Memorial Service Life Insurance Company (“Memorial”) and National Prearranged Services, Inc. (NPS) were placed into Liquidation effective September 22, 2008 under an Order Appointing Liquidator, Order Approving Liquidation Plan and Permanent Injunction issued by the Texas Receivership Court . The Liquidation Plan was effective October 23, 2008.



SEARCH TOOL: CLICK HERE TO SEE IF YOUR LINCOLN POLICY OR CONTRACT WAS ASSUMED.

TRANSITION OF LINCOLN MEMORIAL LIFE POLICIES AND COVERED OBLIGATIONS UNDER THE LIQUIDATION PLAN AND RELATED PRENEED CONTRACTS

Effective November 1, 2017 Liberty Bankers Life Insurance Company and The Capitol Life Insurance Company (collectively “Liberty”) assumed the majority of the remaining insurance policy Covered Obligations of life and health insurance guaranty associations (“Associations”) under the Liquidation Plan. This transfer is pursuant to an Assumption Reinsurance Agreement among Liberty, the National Organization of Life and Health Insurance Guaranty Associations (“NOLHGA”) and the Special Deputy Receiver (“SDR”). The Assumption Agreement was submitted to and approved by the Receivership Court. The transfer is subject to the Liquidation Plan, which remains in full force and effect.

Also effective November 1, 2017, the SDR for National Prearranged Services ("NPS") assigned to Liberty the Run-off Responsibilities on all NPS preneed funeral benefit contracts associated with those Lincoln Memorial insurance policies giving rise to Covered Obligations. Other than the exceptions described below, Liberty is now responsible for collecting all premiums, administering the prepaid funeral contracts and insurance policies, providing customer service, and paying all claims reported on or after November 1, 2017 under the Liquidation Plan Covered Obligations. Texas Service Life Insurance Company will provide administrative services on behalf of Liberty for the assumed Lincoln and NPS obligations.

This transaction does NOT involve Memorial Service Life Insurance Company. It also does not involve Orphan Contracts or proofs of claims filed by creditors in the receivership estates.

Excluded Policies and Contracts. While the vast majority of policies and preneed contracts will be subject to the transfer to Liberty, the following categories of policies and associated contracts are not being transferred to Liberty at this time and will continue to be administered by the SDR:

  • Pending Claims received by the SDR before November 1, 2017;
  • Any policies and contracts related to the Mount Washington Trust, funeral home and cemetery;
  • Any policies and contracts related to reduced paid-up policies;
  • Policies and contracts sold by the Hollywood Forever Funeral Home and Cemetery; and
  • Certain other policies and contracts.


Effective November 1, 2017, please direct any questions related to Lincoln Memorial insurance policies and associated preneed funeral contracts for the assumed Covered Obligations to:

Texas Service Life

Email LBLClaims@tslic.com or LBLService@tslic.com.

Toll Free (877) 248-1111

Main Fax (512) 263-6981

Claims Fax (512) 637-4989


Mail address: 2121 Lohmans Crossing Rd, Ste 504-577, Lakeway, TX 78734

The SDR can no longer take any action in connection with an assumed Lincoln policy and its related NPS preneed contract.

SEARCH TOOL: CLICK HERE TO REACH THE SEARCH TOOL TO SEE IF YOUR LINCOLN POLICY OR RELATED NPS CONTRACT WAS ASSUMED.





Court of Appeals Reverses Judgment Entered Against PNC Bank, Successor to Trustee for Preneed Funeral Contract Trusts, and Returns the Case to the Trial Court

The United States Court of Appeals for the Eighth Circuit has reversed a judgment in favor of the Special Deputy Receiver (SDR), the National Organization of Life and Health Insurance Guaranty Associations (NOLHGA) on behalf of state insurance guaranty associations, and the guaranty associations of Missouri, Texas, Illinois, Arkansas, Kansas, Oklahoma, and Kentucky. The Circuit Court sent the suit against Defendant PNC Bank back for further proceedings before the lower federal court, ruling that a trust measure of damages should be applied. The panel further stated that the lower court would not necessarily need to retry the entire case, but has discretion to consider the existing trial record and supplement it as the court sees fit. The appellate court rejected PNC's appeal regarding certain affirmative defenses as well as the Plaintiffs' appeal of the trial court's denial of its aiding and abetting cause of action. Plaintiffs have filed a petition for rehearing to the appellate panel, and as a result the clerk has not yet issued its mandate to the trial court. Until the mandate issues, the case remains in the appellate court.

A federal court jury had awarded Plaintiffs $391 million, including $35.5 million in punitive damages, against PNC Bank following a five-week jury trial in March 2015. The trial court made certain post-trial rulings resulting in the final judgment.

The SDR, NOLHGA and the state guaranty associations joined forces to pursue breach of fiduciary duty and negligence claims against PNC, which was the successor to Allegiant Bank and Trust Company, a St. Louis-based bank that had served as a trustee for multiple NPS preneed funeral trusts.

Until such time as a new final judgment is issued, appealled and collected, the SDR cannot estimate the amount that the estates will ultimately distribute to creditors. All amounts recovered will be distributed pursuant to the agreement between the plaintiffs and applicable statutes.




CONTACT INFORMATION


Telephone:

Toll Free at (800) 334-3851 or (512) 328-0075
Please note that call volume is high at this time. We appreciate your patience.
Please know that our staff is working diligently to assist you with your questions.

Fax:

(512) 328-0072 (512) 329-7167
(512) 329-7174 (512) 329-7165  



DEATH CLAIMS

Lincoln Memorial Death Claims

      
Claims Department
P.O. Box 160050
Austin, TX 78716
claims@lincolnmemoriallife.com


Memorial Service Life Death Claims

Memorial Service Life Insurance Co. covered obligations were assumed by Investors Heritage Life Insurance Co. on July 1, 2011. All claims must be submitted to Investors Heritage Life Insurance Company by fax at (502) 875-7084. For telephone inquiries, please call (800) 422-2011.



COUPON, PREMIUM OR CONTRACT PAYMENTS

Lincoln Memorial Life Insurance Company
P.O. Box 660548
Dallas, TX 75266-0548

National Prearranged Services, Inc.
P.O. Box 660767
Dallas, TX 75266-0767


All Memorial Service Life payments must go to Investors Heritage Life Insurance Company:

   
Investors Heritage Life Insurance Company  
P.O. Box 717
Frankfort, KY 40602
  Phone: (800) 422-2011  
  Fax: (502) 875-7084  



GENERAL CORRESPONDENCE

Lincoln Memorial / NPS
P.O. Box 160050
Austin, TX 78716
info@lincolnmemoriallife.com

   
Missouri Insurance Guaranty Association
Telephone: (800) 769-6320 or visit their website http://www.mo-iga.org