Memorial Service Life Insurance Company    Lincoln Memorial Life Insurance Company    National Prearranged Services (NPS) Inc.

Skip Navigation Links
Lincoln Memorial Life Insurance Company (“Lincoln”), Memorial Service Life Insurance Company (“Memorial”) and National Prearranged Services, Inc. (NPS) were placed into Liquidation effective September 22, 2008 under an Order Appointing Liquidator, Order Approving Liquidation Plan and Permanent Injunction issued by the Texas Receivership Court . The Liquidation Plan was effective October 23, 2008.



NOTICE OF SUCCESSOR SPECIAL DEPUTY RECEIVER

As of December 1, 2011, the Commissioner of Insurance for the State of Texas, acting in her capacity as Receiver for Lincoln Memorial Life Insurance Company, Memorial Service Life Insurance Company, and National Prearranged Services, Inc. (“Companies”), has designated Jo Ann Howard & Associates, P.C. as the new Special Deputy Receiver (“SDR”) for the Companies. Donna J. Garrett, the original SDR, has retired.

There will be no changes in the handling of claims and related matters. All phone numbers, fax numbers and email addresses will remain the same. Ms. Kim Harrigan remains the Director of Claims. Funeral Service Providers should continue to submit claims in the same manner as they have for the last three years.

Jo Ann Howard, the President of Jo Ann Howard & Associates, P.C., has served as SDR for more than ten estates. She was previously appointed Federal Insurance Administrator for the National Flood Insurance Program at FEMA and was a member of the Texas State Board of Insurance.



CONTACT INFORMATION


Telephone:

Toll Free at (800) 334-3851 or (512) 328-0075
Please note that call volume is high at this time. We appreciate your patience.
Please know that our staff is working diligently to assist you with your questions.

Fax:

(512) 328-0072 (512) 329-7167
(512) 329-7174 (512) 329-7165  



DEATH CLAIMS

Lincoln Memorial Death Claims

      
Claims Department
P.O. Box 160050
Austin, TX 78716
claims@lincolnmemoriallife.com


Memorial Service Life Death Claims

Memorial Service Life Insurance Co. covered obligations were assumed by Investors Heritage Life Insurance Co. on July 1, 2011. All claims must be submitted to Investors Heritage Life Insurance Company by fax at (502) 875-7084. For telephone inquiries, please call (800) 422-2011.



COUPON, PREMIUM OR CONTRACT PAYMENTS

Lincoln Memorial Life Insurance Company
P.O. Box 660548
Dallas, TX 75266-0548

National Prearranged Services, Inc.
P.O. Box 660767
Dallas, TX 75266-0767


All Memorial Service Life payments must go to Investors Heritage Life Insurance Company:

   
Investors Heritage Life Insurance Company  
P.O. Box 717
Frankfort, KY 40602
  Phone: (800) 422-2011  
  Fax: (502) 875-7084  



GENERAL CORRESPONDENCE

Lincoln Memorial / NPS
P.O. Box 160050
Austin, TX 78716
info@lincolnmemoriallife.com

   
Missouri Insurance Guaranty Association
Telephone: (800) 769-6320 or visit their website http://www.mo-iga.org