Memorial Service Life Insurance Company    Lincoln Memorial Life Insurance Company    National Prearranged Services (NPS) Inc.

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Lincoln Memorial Life Insurance Company (“Lincoln”), Memorial Service Life Insurance Company (“Memorial”) and National Prearranged Services, Inc. (NPS) were placed into Liquidation effective September 22, 2008 under an Order Appointing Liquidator, Order Approving Liquidation Plan and Permanent Injunction issued by the Texas Receivership Court . The Liquidation Plan was effective October 23, 2008.



The offices of the Special Deputy Receiver (SDR) for Lincoln Memorial Life Insurance Company, Memorial Service Life Insurance Company and National Prearranged Services Inc. remain open at this time.

The SDR has developed contingency plans to address potential sources of disruption in our work. Our intention is to continue to serve the needs of contract holders, funeral homes, stakeholders and guaranty associations while keeping our employees safe. The SDR's team does not expect any significant delays in responding to inquiries, processing claims or issuing payments due to spread of the COVID-19 virus at this time. We will continue to update this website should the situation change. Thank you for your patience and understanding.

The SDR posted its First Quarter Status Report on January 21, 2021. It is located at the "NOTICES" tab.



SEARCH TOOL: CLICK HERE TO SEE IF YOUR LINCOLN POLICY OR CONTRACT WAS ASSUMED OR TRANSFERRED.

NOTICE REGARDING TRANSITION OF LINCOLN MEMORIAL LIFE POLICIES AND COVERED OBLIGATIONS UNDER THE LIQUIDATION PLAN AND RELATED PRENEED CONTRACTS

The majority of the remaining Lincoln Memorial policies covered under the Liquidation Plan are being handled by solvent assuming carriers or the applicable guaranty associations themselves. Before submitting a claim or making an inquiry to the SDR, please use the "Search Tool" immediately above to determine who is handling claims or inquiries. The SDR will not be able to assist you on any claims or inquiries regarding a policy or related preneed contract that has been assumed by another carrier or is being handled by a guaranty association.

At this time, the SDR continues to administer:
  • Any policies and contracts related to the Mt. Washington Trust, funeral home and cemetery;
  • Policies and contracts sold by the Hollywood Forever Funeral Home and Cemetery; and
  • Certain other policies and contracts.




COURT ENTERS JUDGMENT AGAINST PNC BANK FOR $99 MILLION

On December 4, 2019, the United States District Court issued its judgment for the Special Deputy Receiver (SDR), the National Organization of Life and Health Insurance Guaranty Associations (NOLHGA) on behalf of state insurance guaranty associations, and the guaranty associations of Missouri, Texas, Illinois, Arkansas, Kansas, Oklahoma, and Kentucky against Defendants National City Bank, N.A. and PNC Bank, N.A., in the amount of $72,287,615.00 in damages to the preneed trusts, $12,209,675.24 in prejudgment interest, and $15,000,000.00 in punitive damages, for a total of $99,497,290.24. A copy of the Court's judgment and 305 page Findings of Fact and Conclusions of Law are posted on this website at "Legal Documents/Howard V. PNC."

The case is now on appeal to the United States Court of Appeals for the Eight Circuit.

The SDR, NOLHGA and state guaranty associations joined forces to pursue breach of trust claims against PNC, which was the successor to Allegiant Bank and Trust Company, a St. Louis-based bank that had served as a trustee for multiple NPS preneed funeral trusts.

Until such time as a new final judgment is issued, appealed and collected, the SDR cannot estimate the amount that the estates will ultimately distribute to creditors. All amounts recovered will be distributed pursuant to the agreement between Plaintiffs and applicable statutes.




CONTACT INFORMATION


Telephone:

Toll Free at (800) 334-3851 or (512) 328-0075
Please note that call volume is high at this time. We appreciate your patience.
Please know that our staff is working diligently to assist you with your questions.

Fax:

(512) 328-0072 (512) 329-7167
(512) 329-7174 (512) 329-7165  



DEATH CLAIMS

Lincoln Memorial Death Claims

      
Claims Department
P.O. Box 160050
Austin, TX 78716
claims@lincolnmemoriallife.com


Memorial Service Life Death Claims

Memorial Service Life Insurance Co. covered obligations were assumed by Investors Heritage Life Insurance Co. on July 1, 2011. All claims must be submitted to Investors Heritage Life Insurance Company by fax at (502) 875-7084. For telephone inquiries, please call (800) 422-2011.



COUPON, PREMIUM OR CONTRACT PAYMENTS

Lincoln Memorial Life Insurance Company
P.O. Box 660548
Dallas, TX 75266-0548

National Prearranged Services, Inc.
P.O. Box 660767
Dallas, TX 75266-0767


All Memorial Service Life payments must go to Investors Heritage Life Insurance Company:

   
Investors Heritage Life Insurance Company  
P.O. Box 717
Frankfort, KY 40602
  Phone: (800) 422-2011  
  Fax: (502) 875-7084  



GENERAL CORRESPONDENCE

Lincoln Memorial / NPS
P.O. Box 160050
Austin, TX 78716
info@lincolnmemoriallife.com

   
Missouri Insurance Guaranty Association
Telephone: (800) 769-6320 or visit their website http://www.mo-iga.org